FAQ's, shipping and more!

Welcome to JOCOink!
Our mission is to help boutique owners in their graphic apparel needs be providing a simple and efficient shopping system to streamline your inventory needs.
We are a wholesale only brand so to view our products you must sign up for a wholesale account on our website first:
STEP 1: sign up for a wholesale account to place orders online and also use drop shipping services. MUST USE THIS LINK TO SIGN UP FOR ACCOUNT: https://www.jocoink.com/account/register
SHIPPING:
Current shipping time is 7-10 BUSINESS DAYS. (Business Days are Mon-Friday and EXCLUDE weekends and holidays) Shipping Day 1 starts the business day AFTER order is placed. Example: If you order on Monday the first business day is Tuesday, 2 business days is Wednesday and 3 business days would be Thursday. If you order over the weekend (Sat/Sunday) they are treated as Monday orders.
Shipping costs are based on weight and auto calculated in the system when checking out. We use both USPS and Fed Ex for shipping.
PRICING:
Standard Tees are $14, Sweatshirts are $18,.We also have various specialty sweatshirts and fast fashion shirts that range from $14-$30 depending on the style **Bulk discounts: use code BULK5 for 5% off orders of 5+ items in cart, Use code BULK10 for 10% off 10+ items in cart.
We do not have a minimum retail price but most retailers sell our T Shirts between $30-$33 each. We recommend at least double Wholesale cost.
If ordering 10+ items use code BULK10 for 10% off as a bulk discount.
BRANDS:
We strive to bring you high quality Products and try our very best to use Bella Canvas Brand however we can not guarantee it, If its ever sold out with our vendor we have a back up of next level and district brands shirts that are very comparable in weight and feel (if not better in my opinion!).
MINIMUM ORDER:
We do not require minimums on any of our products.
S I Z E & F I T
• This style is a unisex
• Women are recommended to order one size down for a fitted look
• If you are unsure about the size you should order, please refer to the size chart in the pictures or contact us
T -S H I R T C A R E
• Wash inside-out in cold water with similar colors using a gentle cycle
• Non Chlorine Bleach Only
• Tumble dry low or hang-dry
• Do Not Iron or Dry Clean
N O T E S
• Sleeves are only rolled for the picture. You can still get the rolled cuffed sleeved look by simply rolling them up!
• DTG and DTF printing is used to make products, With multiple printers running orders there is no way to guarantee one printing method over the other as both are utilized.
COLOR OPTIONS:
Any graphic can go on any shirt so if you want a tank graphic on a tee just mark it in the order notes (they are the same pricing) or vice versa, if you want a tee shirt graphic on a black tank, mark in in the order notes when ordering and we can switch it for ya. Tanks are the same pricing as T’s and come in S-3X
Kids Shirts: If you need kid shirts in white, gray and black we have them available in 6m, 12m, 18m, 24m, 2t, 3t, 4t, 5/6, youth s, youth m, youth l, youth xl. To order on website, order XS adult size and mark in product notes section the kids size you need.
ADJUSTING ORDERS: Please note once invoices are paid we can not make adjustments to combine shipments.
NOTE: If using Synclogic Not all options will show on sync due to variant restrictions. When ordering from website if the option is not in the first drop down menu it will be in the second color/style dropdown to choose from instead

Have questions? Let us know we are here to help 🙂
CUSTOM PRINTS:
We LOVE helping make your vision a reality! Feel free to email us at hello@jocoink.com with any special requests you would like to have done. (please note, we will not replicate a t shirt you found somewhere else, we do not believe in copying someone else’s work.). We will be happy to help create your vision and make an original piece for ya though! Email with subject line custom order with a png or svg file of it and the shirt you want we can get a mock up for you, or if you need a design made email and let us know what you are envisioning
SYNCLOGIC TIPS:
  1. if using synclogic check your spam folder for invoices (invoices are sent automatically when order comes through) for some reason shopify invoices tend to find their way to spam folders so check there! Synclogic emails which ever email you have set up in your shopify account. Be Sure that address is the email address you’d like to use.
  2. Synclogic set up youtube video: https://www.youtube.com/watch?fbclid=IwAR3-NRDfsQglTqIR1CCR9Kz0FOPeBT8d-wrHmHYdoXzmRSwEIjPuu9O2odc&v=RGHXphkkN0M&feature=youtu.be
  3. you don't need to use synclogic to order or for drop shipping. You can order anything on the website (must be logged in or you won't see any products) if you want it drop shipped just put the name & address in the shipping address section when checking out on the website.
SYNCLOGIC CODES:
Here are synclogic connection options:
Anti social club: 33N48UDS
Autism Awareness: 944TI3QB
BEST SELLERS: IK4EG9KO
Black History: HXH1R9S8
Bridgerton: 9WM3645K
Newest items: L6NP8EZK
Daddy and me: 04676NZV
Patchwork faux letters: 99DC5DB2
Work out Tanks: K9V17P05
Ted Lasso: 2SIWVAZC
Friends collection: 293U19E0
Potter collection: UXUS5PAY
Sports collection: 34UQ24KF
Summer lake camping: 3D91NJWB
Mama collection: H45D6007
Mommy and me: 6HRFXP1E
Gilmore girls collection: 2Z2KGU06
Snarky sassy sayings: N0R0Y883
Faith collection: 4D6GOGO6
Misc collection: 3GS6HXFA
Foodie/shopping collection: VJ98O3UF
Greys anatomy collection: B952DW1J
Hamilton collection: 19R91COG
Pets collection: 3AP6N17M
Schitts creek collection: 2H7UM7X2
America Proud Collection: B1NL3Y3G
Mens Collection. 0CD6J7X5
Handmaid Tales: 8B6B8339
Mental Health awareness: A53D5JEK
Teacher: DZL016PQ
Pride: 8D248QL7
First Responder/Military: 1M92VZ86
Western: Q17CVQAM
YellowStone: 120FLC82
Virgin River: HC497LN2
Tea Towels and bags: 051B4T46
If you have any questions for us don’t hesitate to ask. Thanks for being here!
CONTACT US:
Email us anytime We are here to support you! hello@jocoink.com